We recommend dusting them with a dry microfiber cloth or a damp paper towel; use compressed air for delicate areas. Avoid harsh cleaning agents unless stated otherwise.

Preserved moss is completely maintenance-free - no watering, trimming, or sunlight needed. It’s real moss that’s been preserved to stay soft and vibrant for years. To keep it looking its best, display it indoors, out of direct sunlight and humidity. Dust gently with a soft brush or compressed air if needed. Avoid water and cleaning products, as they can damage the moss. With proper care, it will remain beautiful and lush without any effort.

We currently only ship within the U.S.

You can shop online, by email, or in-store at one of our locations: Princeton, NJ or Summit, NJ.

Yes, absolutely! We love hosting you and your clients in the studio. Seeing the textures, scale, and colors in person makes selecting the perfect pieces so much easier. Most items at Viburnum Home are custom made once your order is placed, so exact product samples aren't always guaranteed to be on display. However, our studios regularly feature similar designs that highlight our craft and material quality. If you are looking for something specific, give us a quick call before visiting so we can confirm current availability. We also love welcoming you and your clients into our studio space—it's the best way to explore custom design possibilities together!

Viburnum & Co. is required to collect sales tax based on the laws and regulations of the state or province indicated in the shipping address. As tax regulations continue to evolve, we will continue to monitor state and local tax laws to ensure compliance.

In-Store Purchases / Local Pickup:

• If a customer buys an item in our NJ retail store or purchases it online and picks it up in person, New Jersey sales tax (standard rate is 6.625%) will be charged.

Items Shipped to a NJ Address:

• If an online order is shipped to any address within New Jersey, NJ sales tax is charged on both the item and the shipping charges.

Items Shipped Out of State:

• We do not charge New Jersey sales tax on items packed and shipped directly to an address outside New Jersey

Interior designers working on commercial or residential projects with a valid resale license or other professional certification often qualify for the Viburnum Home Trade Program. Applicants must provide their valid tax ID & a portfolio of their work in order to be approved. [Portfolio of work can be submitted in the form of social media account, PDF, jpeg, or storefront location/information]

The items you see in the Viburnum Home store are often custom made once an order is placed. We cannot guarantee that we will have samples of the same products in our studio locations however, we often have similar designs and products for examples. If you are looking to see something specific we would suggest reaching out to us directly by phone to check our studio availability before coming in. Bringing a client into one of our studios will be of great help to understand our capabilities for custom designs.

We move quickly to get your order on its way! You can cancel your order for a full refund as long as it has not yet entered the fulfillment or shipping process.

• If your order hasn't shipped: Reach out to us as soon as possible with your Order Number at info@viburnumhome.com.
• If your order has already shipped: We are unable to stop the shipment once it is with the carrier. Simply wait for the package to arrive, then contact us to initiate a return.

·  In-Store Purchases / Local Pickup:

• If a customer buys an item in your NJ retail store or purchases it online and picks it up in person, New Jersey sales tax (standard rate is 6.625%) will be charged.

·  Items Shipped to a NJ Address:

• If an online order is shipped to any address within New Jersey, NJ sales tax is charged on both the item and the shipping charges.

Items Shipped Out of State:

• No NJ Sales Tax: You do not charge New Jersey sales tax on items packed and shipped directly to an address outside New Jersey